FAQ

Submitting your application

What do I need to apply?

Our process is simple, straightforward and 100% online. The only requirements are:

  • One valid government ID (scan copy or photo)
  • A Facebook account
  • A stable source of income (store owners and home based workers/ freelancers are welcome to apply)
What proof of income do you accept?

Customers are required to upload one of the following proof of
income for the last 3 months:

  • Pay slip
  • Bank statement/ SOA
  • Screenshots of online banking

You are welcome to upload more than one type of proof of income to increase the chance of your loan approval.

How much can I borrow?

For new customers, you can borrow from P3,000 up to P10,000. Returning customers who have good records of repaying on time can be considered for an increase in loan amount.

Can I apply for LoanRanger loan if I do not have regular employment?

Yes, as long as you have a stable source of income. We do approve customers who are sari sari store owners or freelancers. If you cannot submit Pay slips, we also accept bank statements or screenshots of online banking transactions.

Why is the application form so long?

With our entire application process conveniently available online, we need to make sure that we understand our customers as thoroughly as we can. As you tell us more about yourself, we are able to translate that information to arrive at an accurate and objective credit decision.

Do I have to fill in all the fields in order to get my loan approved? What if some of the questions do not apply to me?

Not all fields in our application form are mandatory. You can choose to skip some optional questions and still proceed with your loan application. However, we strongly encourage you to fill in as many fields as you can. This will help us know you better as a customer, and thus, make us more confident in lending to you. That is, the more fields are filled in, the higher your chance of getting your loan approved.

Nevertheless, please note that this does not mean you should provide answers to questions that are not applicable to you. For example, if you do not have a landline number, it is better to leave the field blank rather than to fill in a random number. All the information provided to us is subject to verification; and false information can lead to a credit decline.

Can I apply for another loan if I have not totally repaid my existing loan?

Currently, we only allow customers to have one outstanding loan at a time. Once you have paid off your existing loan with us, you are more than welcome to apply again. However, please note that our personal loans are intended to help you through a momentary cash shortfall, ideally resolved by your next payday. We strongly advise against relying on multiple short-term loans for long term borrowing.

Do I need to have a good credit history to apply for a loan?

A good credit history is always a plus; however, we will not turn you away if you do not have an existing credit record, or if you paid your credit card bill late a few years ago.

We understand that not everyone has easy access to credit, and that is exactly why we launched our product – to serve the underbanked in the Philippines. Instead, we base our decisions on the information you provide us in your application.

Can I reapply for a loan if I was declined by Loan Ranger before?

Yes, you are welcome to reapply if there is updated information on your employment and financial situation. For example, we would love to know if you have changed your job, got a raise, or repaid your mortgage. Or if there were optional fields that you previously skipped and would like to answer in your succeeding application, this sort of information can definitely help increase your chance of being approved. However, if there is no change in your application at all, you should not reapply because you will get the same decision.


Getting your money

How fast can I get a credit decision? How long do I have to wait to
have the money in my account?

If you are a new customer, you should get your credit decision within one banking day upon submission of application. For returning customers, you can get your credit decision faster since most of your information has already been verified.

Once approved, we will credit your account immediately and send you an email notification. However, how fast the money appears in your account really depends on your bank’s process. While some of them (Security Bank, etc.) can credit your account real time, others (BPI, BDO, etc.) might take up to one banking day to process the transaction.

How do I get the money?

You can get your money credited directly to your bank account. You will be asked to indicate your bank account number in your loan application.


Repaying your loan

How to repay?

If you have online banking, the easiest way is to transfer online to coins.ph wallet, then click Pay with coins button in our homepage.

Else, you can also deposit into/ make a transfer to our accounts at BPI, BDO or Security Bank with the details below:

  • BDO:
    Account name: First Digital Finance Corporation Account number: 011290007371
    Branch: Adriatico - Sta. Monica

  • BPI:
    Account name: First Digital Finance Corporation
    Account number: 8101 0064 77
    Branch: MH Del Pilar

  • Security Bank:
    Account name: First Digital Finance Corporation
    Account number: 0000-001768-090
    Branch: Adriatico

Once you have made the payment, kindly send us your proof of payment/ deposit slip so that we can confirm.

Can I repay early?

Yes, you can repay your loan early. Although there will be no deductions on your current payment, there will be numerous benefits such as a good credit rating and discounts for future loans among others.

What if I miss my payment? Will this affect my credit history?

We only encourage you to take loans from us if you have carefully considered your capacity to repay. Failure to repay will incur late payment fee and affect your credit history, which can lower your chance of borrowing in the future.

If you are having unexpected financial difficulties that prevent you from paying on time, please contact us immediately. We will try to work out a solution that works for both of us; however, this is not guaranteed and subject to review on case by case basis.

How can I reloan?

After you have repaid your loan, you are welcome to apply for another one by submitting the application form again. The process will be faster since all the data are saved in your form and all you need to upload is your latest proof of income.


Don’t find the answer to your question here? Feel free to contact us
How much would you like to borrow?
How long do you want it for?
Loan amount
PhP 6,000
Interest & fee
PhP 1,000
Total to repay
PhP 6,000
Apply now